Trainer: Certificated business trainer, business consultant. Specialization – all types of sales. Personal work experience in sales – 10 years. Work experience as the trainer – 10 years.

Aims:
To improve professional skills of the participants by training ability to form positive impression in sales or negotiations situations.

Objectives:
•    Improve self confidence while coming in contact;
•    To develop communicative skills and ability to form positive impression;
•    To develop skills revealing clients needs.

Course content:

Coming in contact:
─    5 answers to 5 questions which make the result of negotiations
─    Rules for coming in contact with client
─    Ways to form necessary impression
─    Business-compliments techniques
─    Small-talk

Revialing client`s needs, wishes, fears and interests:
─    Person needs, job requirements, business requirements
─    Question statement techniques
─    Active listening techniques

Sales managers, trade representatives, supervisors, sales department managers, merchandisers, employees of commercial organizations.

Russian

Check Point Talent Solutions Almaty

1 days, 8 hours