Trainer: Certificated business trainer, business consultant. Specialization – all types of sales. Personal work experience in sales – 10 years. Work experience as the trainer – 10 years.
To improve professional skills of the participants by training ability to form positive impression in sales or negotiations situations.
• Improve self confidence while coming in contact;
• To develop communicative skills and ability to form positive impression;
• To develop skills revealing clients needs.
Coming in contact:
─ 5 answers to 5 questions which make the result of negotiations
─ Rules for coming in contact with client
─ Ways to form necessary impression
─ Business-compliments techniques
Revialing client`s needs, wishes, fears and interests:
─ Person needs, job requirements, business requirements
─ Question statement techniques
─ Active listening techniques
Sales managers, trade representatives, supervisors, sales department managers, merchandisers, employees of commercial organizations.