Training Programs
 
 
Almaty Trainings
Astana tranings
Aktau trainings
Atyrau trainings
Training Programs
Trainings Schedule
Trainers
Testimonials and recommendations
Thatʹs interesting
Language Programs
L O G I N   S E C T I O N
Login : 
Password : 
 ENG
All trainings     Construction and Engineering       Customer Care      Finance      HR      Language programs      Logistics      Management      Marketing      Oil & Gas      Project Management      Safety Trainings      Sales      Soft Skills     
 
Trainings
 
Customer Care
 
    Short Description:
Aims: - improve the quality of customer service with formation of customer orientation; - learn and practice effective communication skills, prevention and resolution of potential conflicts; - development of skills for maintenance topper and its effect on increasing the companyʹs profits; - demonstrate how to create positive image and reputation of the company; - gain an idea of ​​the current trends in the claims; - learn problem solving related to customer complaints. - raise the effectiveness of telephone calls, improve customer satisfaction counseling; - maintain the clientʹs corporate image.
    Target Audience:
Supervisors. sales and client relationship managers, heads of sales departments, training managers
 
    Short Description:
    Target Audience:
Sales and client relationship managers, heads of sales departments, training managers
 
    Short Description:
Aims: 1) Improve client oriented service; 2) Increase of sales as the sequence of the improved service.
    Target Audience:

Wide audience

 
    Short Description:
Participants get information about qualified assistance, techniques of work with claims and learn problem solving in work with client claims.
    Target Audience:
All the employees of a company who work with customers
 
    Short Description:
Goal: train all-round developed Administrator of an establishment, qualified in different spheres
    Target Audience:
Administrators, management  personnel.
 
    Short Description:
    Target Audience:
Managers and specialists working in the sphere of Oil & Gas
 
    Short Description:
Course objective: Form a clear understanding of duties and required personal qualities of a secretary and personal assistant in modern company; learn to build an image of a secretary as a face of a company; develop communication, record-keeping and time-management skills.
    Target Audience:

Secretaries, chief executive officers’ and directors’ personal assistants

 
    Short Description:
    Target Audience:
Regional managers, heads of departments, middle managers, training managers
 
    Short Description:
This training describes supervisory role and responsibilities, skills and methods, which are necessary for effective work with subordinates. Such questions as: Goal setting, Organization of work process and control.
    Target Audience:

Heads of departments, regional managers, middle managers, managers responsible for personnel training.

 
    Short Description:
Goal: form and develop personnel skills: • Ability to wait on tables and professional quality • Differentiation between favor and officiousness • Intonation and oratory skill • Skill of “being invisible” for guests as regards profession quality.
    Target Audience:

Waiters, customer care personnel.

 
    Short Description:
В ходе практического тренинга Вы сможете:
• получить консультацию опытных европейских архитекторов, экспертов в области проектирования Пассивных зданий;
• ознакомиться с тонкостями проектирования энергоэффективных зданий;
• научиться работать в программе по проектированию Пассивных зданий;
• получить информацию о проектировании энергоэффективных домов с применением строительной физики;
• ознакомиться с комплексными предложениями концерна Saint-Gobain в сфере энергоэффективного строительства;
• ознакомиться с реальными примерами Пассивных зданий.  
 
Дополнительно Вы получите:
1. сертификат участника конференции
2. примеры решений и узлов для проектирования энергоэффективных зданий;
3. альбом технических решений с применением продукции Saint-Gobain.
    Target Audience:
Архитекторы, менеджеры по проектированию
 
 
Post CV Outsourcing Consulting Information Services
Hot Jobs Personnel Assessment HR-consulting Contact Us/About Us
Executive Search Trainings Real Estate Home