Trainings’ subjects:

Effective work with client (1st  level), Effective work with client (2nd level), System of retail sales, Effective work at exhibition, Method of constructive negotiations, Key work skills with objections, Effective presentation, Time-management basics, Effective written communications, Telesales B2B, Telesales B2C, Custom service or How to increase order amount.  

Work experience

 

October 2009-

present:                      Independent business trainer in sales and business-communications                              

                                      Supervisor and founder of “Sales department complex development” project                                              

 

May 2009-

October 2009:           Nurikon LLP (Seminars and teambuilding organization and delivery)                         

                                      Head of Sales department. Business trainer

 

December 2007-

March 2009:                Firma D-Plus LLP (Supply of materials, components and

                                       equipment for furniture manufacturing and woodworking)          

                                       Head of Marketing and Advertising. Internal business

                                       trainer 

June 2006-

December 2007:         A-C-S Agency LLP (Client corporative service in the field of

                                        Business Travel Services.)                               

                                        Sales development Director     

September 2000-

June 2006:                    Azimut Co LTD LLP (Azimut furniture store chain)     

                                         Assistant to Sales director 

 

Education

1992-1997                     Almaty State University n.a. Abai

                                   

Trainings and seminars

 

2010-                       Training for trainers

2009 -                      Procurement logistics and inventory management training

2009 -                      Training for trainers

2008-                       Technique to increase sales seminar

2008-                          Training to work with the LogyCom Astrum Ver. 3.3 system, (all major            

                                     modules including CRM)

2007-                       Ethics in the company seminar

2007-                       Extra class service

2006-                       Technique to increase sales