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• Types of influence: the civilized and manipulative influence.
•   Situation of interaction: personal and professional communication, their specificity makes its decisions.
•   Negotiations as a form of professional communication
•   Manipulation features as one of the strategies for engaging in negotiations
•   The specific characteristics of manipulative interaction
•   The structure and logic of the process of manipulation
•   Psychological traps in the manipulative influence
•   Antimanipulyativnoe constructive behavior. Technology confrontation manipulation
•   The basic skills of persuasion: the rational and the irrational belief
•   Metaprogram analysis: how to be more persuasive

>heads of departments, divisions, sales and marketing managers, HR managers, training and development specialists,  "front office."

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Check Point Central Asia, Алматы, Курмангазы 61/А Тел.: 259 88 88

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