Course content:
Day 1 – Effective communication skills in foreign language
How To’s of effective presentation, understanding your audience, effective listening, cultural differences and managing them, learning to think like a coach to become an effective communicator.
Day 2 –Content creating skills.
Theory, vocabulary, important letter components, understanding the purpose of communication and how to analyze the audience, tips and practical work on creating letters, memos, etc.
Day 3 – Presentation skills.
Design, grammar, format, clarity.
Practical work on writing, editing and replying to correspondence.