Training: Certificated business-trainer, head of ACTIVE-SALE project, business consultant. Specialization – all types of sales. Personal experience in sales – 10 years.
Aims:
At the end of the course the participants will be able to:
- Manage with all types of objections
- Efficiently work with conflict clients
- Overcome blocks
- Release from the fear to face objection
- Find arguments and persuade the Client
Methods: Discussions and debates; slideshow; role games with discussions; experience interchange, “Brainstorm”; FAQ.
Client relationship managers, sales managers, managers of internal education, heads of sales departments.