Block of courses on sales:
«Sales master»
«Difficult customers in front and side views»
«Dealing with objections»
Block of psychology for business:
«Prospective vision development»
«Leadership and aspiration to the self-development»
«Supervision and mentorship»
«Support for (of) the strong ones and dealing with the fears»
Block of courses on management:
«One-on-one contact»
«Management skills training»
«Teambuilding»
«Motivation-manipulation»
«Conflict management»
«Time-management»
«Decision-making (6 thinking hats)»
«Oratory»
«Business negotiations»
«Trainers training»
Work experience
2007 – 2013 Mary Kay (Kazakhstan) LLP, Senior Business-trainer
2006 – 2007 Master Food Kazakhstan LLP, HR manager
Education
Higher
1999 – 2004 Prestige Academy
Faculty: Psychology, Master’s degree
Specialty: Psychologist, Psychology Lecturer.
Additional education:
· “Technically about public”, Renaissance Agency, Certificate, 2012.
· “Organization and carrying out of webinars”, Global Education Provider, Certificate, 2012.
· “Training of Trainers", Renaissance Agency, Certificate, 2008.
· “Teambuilding", Renaissance Agency, Certificate, 2008.
· “Effective presentation skills" , Certificate, 2007.
· “Project Management", Certificate, 2007.
· “HR Management” course, Leader-Service professional training Center, Certificate, 2006.
· “Psychosomatics: Theory and Practice training, working in the field of Gestalt therapy”, Insight Art-therapy Center, Certificate, 2003.
· “Introduction to Gestalt therapy/gestalt consulting/ contact with yourself and others“, Moscow Institute of Gestalt Therapy and
Psychodrama, Certificate, 2002-2004.
· “Erickson therapy and hypnosis”, Moscow Institute of Group and Family Psychology and Psychotherapy, Certificate, 2003.
· “Conflictology”, “Parent-child relationship”, “Body psychology” trainings, Practical Psychology Center, Certificate, 2002-2004.