WORK EXPERIENCE:  

 

June 2004 – 

till present                          Business-consultant, trainer

                                             Responsibilities:   

·      Business owner coaching (personal training)

·      Building the sales system, the refund system for distribution/manufacturing companies (“Sales models”, “Teambuilding”, “How to have an influence on customers”, etc.)

·      Define the strategy of organizations, optimal staffing structure drafting and recruitment services in accordance with its strategic goals and objectives.

·      Sales managers, supervisors, sales representatives skills development; formulation and implementation of personnel assessment criteria and their accomplishment monitoring.

·      “HR management basics”,”Winning Every Customer”,”Sales techniques: The secret of successful seller” trainings delivery.

·      Supervisors management skills development – “To whom entrust your business”, “6 roles of the Supervisor”, “Mentorship and coaching”, etc.

 

August 2003 –               Ak Erke LLP, Almaty, Kazakhstan 

 May 2004                       Regional Manager, acting Sales Director in the regions

                                          Responsibilities:

·      7 regional representative offices (Karaganda, Astana, Kostanay, Petropavlovsk, Semipalatinsk, Pavlodar, Ust-Kamenogorsk) and 4 distributers (Zhezkazgan and Balkhash) monitoring.

·      Systematic control of regional representations financial and operating activity, sales organization and marketing control.

·      Work closely with L’Oreal (including Maybelline), BIC, Kimberly-Clark (Huggies, Kotex, Kleenex), Cadbury and Bolshevik representatives. Joint promotion development and presentation.

·      Trade flows and reserves of products tracking and their timely completion in the regional offices, the determination of the best ways to deliver products from regional warehouses (Karaganda, Almaty) to regional offices.

·      Control over expenses of regional offices, their expediency, identifying the ways to minimize current expenditures

·      The systematic research of the city market of Central, Northern and Eastern regions of Kazakhstan, changing situation analysis, determination of regions development strategy; sales plans setting and monitoring of their execution

·      Reporting on the DSPM principle for sales representatives, supervisors, directors, and its introduction in the regional offices.

 

May 2002 –                   PCC Bolzhau LLP, Karaganda, Kazakhstan 

May 2003                      Branch Director

                                        Responsibilities:

·      Opening and initial organization of the branch

·      Searching and organization of the distributors work in Zhezkazgan

·      Market research of Karaganda region, expansion and search for new sales channels

·      Development and implementation of marketing activities and incentive promotion

·      Work with documentation and reporting, control of accounting and financial flows

·      Systematic review of sales representatives and merchandisers work

·      Gain in sales to 125%

 

January 2002 –              Uni Commerce LLP, Karaganda, Kazakhstan  

April 2002                        Territorial Coordinator (TC)

                                           Responsibilities:

·      Building brands distribution on the entrusted territory, control distribution of the companyʹs brands and key competitors.

·      Setting goals and objectives to all team members, supervise the work of the team.

·      Recruitment, team management, training and development of team members.

 

 

July 2001 –                     Uni Commerce LLP, Karaganda, Kazakhstan 

February 2002               Manager of new customers opening (ADR)

                                          Responsibilities:

·      140 new customers

·      Sales channels expansion of Karaganda branch (Shahtinsk, Saran, pos. Shahan)

·      Collection, systematization and analysis of client base in Karaganda

 

January 2000 –               Uni Commerce LLP, Karaganda, Kazakhstan 

July 2001                         Sale Representative (CR/Drink)

                                           Responsibilities:

·      Working with clients, installation of shop fittings and equipment, promotion on the fixed territory.

·                                                                         Market share gain from 15% (February 2000) to 35% (May 2001). 

 

EDUCATION                   

1995 – 1999                      Karaganda State University n. a. E.A. Buketov

§                                             Faculty of Economics, Banking (Finance and Credit)

                                             Economist, Honors Degree

 

Trainings and seminars

04/2005 – “Mentorship and coaching” (Institute of training)

01/2005 – “Personnel screening and assessment methods” (BIZ-Garmony)

11/2004 – “Train the Trainer” (QCD – Quality construction of distribution)

09/2004 – “Motivation and staff management laws” (BIZ-Garmony)

06/2004 – “Building a sales and refund system” (BIZ-Garmony)

06/2002 – “Management in FMCG” (PCC Bolzhau)

07/2001 – “Territorial university as the basis of sales” (Resmi Group)

04/2001 – “TU sales technique” (Resmi Group)