To share your experience on overcoming communication obstacles and difficulties, and to outline the development of your abilities of correct and effective information communication;
To improve your listening techniques;
To assess your interaction skills;
To determine the criteria of your own communication effectiveness;
To study the foundation of effective interaction through beliefs, behaviour, and feedback blending;
To be able to analyse both strategically and tactically communication situations; and finally, to plan success
To handle meetings professionally.
To write letters, service letters, analytical notes.