Course Objectives:

• To share your experience on overcoming communication obstacles and difficulties, and to outline the development of your abilities of correct and effective information communication;

• To improve your listening techniques;

• To assess your interaction skills;

• To determine the criteria of your own communication effectiveness;

• To study the foundation of effective interaction through beliefs, behaviour, and feedback blending;

• To be able to analyse both strategically and tactically communication situations; and finally, to plan success

• To handle meetings professionally.

• To write letters, service letters, analytical notes.

Wide audience