Details for training „Active Listening Skills”
 
 
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Active Listening Skills

Training Program

 Course objectives:

  • Types of listeners: passive, selective, attentive, active.
  • The basic mechanisms of active listening
  • Feedback maintenance: clear-up questions
  • Technology of clear expression of ideas. How to correctly inform
  • Preventions to active listening. Basic errors
  • Verbal and nonverbal dialogue: body language use in active listening
  • Cultural features of dialogue: form and value


Training Audience

wide audience


Trainers

Language of delivery
Russian

Training Place
Check Point Talent Solutions Almaty

Training Duration
2 days, 8 hours

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