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Active Listening Skills
Training Program
Course objectives:
- Types of listeners: passive, selective, attentive, active.
- The basic mechanisms of active listening
- Feedback maintenance: clear-up questions
- Technology of clear expression of ideas. How to correctly inform
- Preventions to active listening. Basic errors
- Verbal and nonverbal dialogue: body language use in active listening
- Cultural features of dialogue: form and value
Training Audience
Trainers
Language of delivery
Russian
Training Place
Check Point Talent Solutions Almaty
Training Duration
2 days, 8 hours
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