Certified Business-trainer, Practitioner.
Specialization – HR Management, Coaching, Personnel Management.
Experience in Specialization – 17 years.
Managerial experience – 12 years.
Experience in Training – 16 years.
Education: Master of Psychology, Certified Coach.


Training subjects:


Communications Skills:

• Business Communications, Communication Competence
• Sales Skills
• Influence & Persuasion Skills
• Conflict Management
• Presentation Skills (Public Speaking)
• Rhetoric and Oratory Skills
• Client-oriented Company
• Ideal Service: Serving and Working with Sophisticated Clients


Personal Effectiveness:

• Time Management
• Stress Management
• Purposefulness and Personal Development
• Problem Solving & Decision Making
• Assertiveness Skills
• Creativity Development
• Creation of a Personal Image


HR-Management:

• Formulation of Personnel Management System
• Recruitment: Science or Art? Effective Staff Selection Techniques
• Personnel Motivation
• Training and Development
• Modern Personnel Assessment Techniques


Management:

• Key Skills of Effective Manager
• Organization of Team Work
• Meeting Management
• Resources Planning & Organization
• Leadership Skills


Assessment-centers - centers for assessment and development (development, conduction, psychological diagnosis, expert role)


Experience:


2010 - present
Check Point Talent Solutions LLP
Business-Trainer, part-time


2003 - 2010
BTA Mortgage JSC
HR- Manager


2002 - 2003
BIPS LLP
Director of HR department


2001 - 2002
ATF Bank LLP
Manager of HR Management Department


1998 – 2000
КРС communication, Agency of Business Communications
Counseling Psychology, HR Manager


2000
Kazakh National University named after Al Farabi
Assistant of General Psychology Department


1997 – 1999
Republican Clinical Psychiatric Hospital
Psychologist


1997 – 1998
Kazakh Scientific - Research Institute of Culture and Art
Senior Researcher


1996 – 1997
Urban helpline at the center of psychological support for adolescents Meyir
Psychologist


Education:

• 1997 – 1999 - Kazakh National University named after Al Farabi, Philosophy and Political Science, Master’s degree
• 1993 – 1997 - Kazakh National University named after Al Farabi, Philosophy and Political Science, Bachelor’s degree


Additional education and qualifications:

• 2007, 2009 - Courses of Human Resource Development, Kazakhstan-Japan Center for Human Development, Almaty
• 2007-2008 - Imageology course, Institute of reputation technologies, Moscow
• 2007 - Training for trainers, Erickson College International, Turkey, Antalya
• 2006 - Training for trainers, InterTraining, Moscow
• 2005-2006 - Course Coaching in Business, The science and art of transformational coaching, Erickson College International, Professional Certificate
• 2002 - Methods of personnel assessment training-seminar, Agency of Personnel Management and Recruiting, Moscow
• 2001 - Corporate system of payment and labor stimulation seminar, GALLA Consulting Group, Moscow
• 2000 - Russian Professional Psycho-therapeutic League, researching of an educational program on practical psychology and healthcare science
• 1999 - Methods of conflicts resolution and prevention, International Summer School
• 1998 - Adult training methods, basic facilitation and conflict management training-seminar
• 1998 - International University of Mental Ecology, professional development with the specialization - Practical psychology and psychotherapy
• 1996 - International University of Mental Ecology, Professional Development with the Specialization - Pressing issues of psychology and psychotherapy, medical psychology