WORK EXPERIENCE:
Training -Manager
Distribution company, Dec. 2010 - now
- Developing of education and training policy;
- Developing and organizing of middle manager’s training courses;
- Organization of appraisal for sales employees ;
- Organization of conferences and corporate events;
- Preparation of psychological portraits for employees reserve;
- Organization of external training;
- Budgeting.
HR Director Jan. 2010 – Nov. 2010
Kazakhstan Investment & Trade Company Almaty, Kazakhstan
- Established working policies and procedures for HR department (start-up) for 5 clusters
- Maintained and supported HR company’s policies and procedure on a daily basis
- Planed, designed and implemented projects
- Performed job analysis to determine selection criteria for applicants
- Selected employees for the company
- Planning and monitoring of tasks for HR staff
- Provided career training, coaching and development of current staff
HR Director of Restaurant Chain Nov. 2007 – Nov. 2008
Eldorado Invest Company Almaty, Kazakhstan
- Developed and applied policies and procedures for the staff based on KZ legislation requirements
- Created cost effective motivation system for categories of the employees
- Selected employees and provided coaching and guidelines to new staff
- Organized Development Center and created 16 programs of training for categories of staff (Outcome: 815 people have been educated)
- Established assessment and evaluation procedures for the staff encouraging promotion based on benchmark results
- Provided team-building activities resulting in strengthening of cooperation between employees
Director of Study Development Center Apr. 2007 –Nov. 2007
Eldorado Invest Company Almaty, Kazakhstan
- Introduced HR policies and procedures to the study center
- Created 5 programs of internal training (Outcome: 560 people have been educated)
- Organized 4 external trainings in Almaty and 2 seminars for 17 affiliated companies in the southern region
HR-manager Feb. 2007 – Ap. 2007
Visotremstroy LLP Almaty, Kazakhstan
- Created HR database for 450 candidates based on job requirements
- Developed HR policies and procedures based on KZ legislation requirements
- Maintained and supported HR procedures
- Recruited and selected employees
- Provided coaching and guidelines to the new staff
Training-manager Dec. 2006 – Feb. 2007
Hill International LLP Almaty, Kazakhstan
- Established relationships with 5 corporate clients and provided training to them
- Recruited and selected 10 trainers on temporary basis
- Developed career training and development programs for seminars
- Designed advertisement booklets
- Publicized in the local newspapers and websites
HR Manager Mar. 2006 – Dec. 2006
Ust-Kamenogorsk Condenser Plant Ust-Kamenogorsk, Kazakhstan
- Developed and introduced motivation system to the staff
- Established assessment and evaluation procedures encouraging employees to promotion based on evaluation results
- Organized external trainings for the staff
- Provided advice to line managers on HR issues
- Selected employees
- Introduced and maintained procedures to determine the employees’ job satisfaction
Psychologist, Business trainer, Couch 1999- Nov. 2006
- Provided advice on optimal weigh and NLP
- Provided coaching and consulting services to Creating Image in the Six Sigma Way
- Conducted socio-marketing research in the BRIF company
- Created and conducted training «Team Building», «Development of Creativity» (58 hours), Couching of managers in the Design-Lab “A-style”
- Provided training «Personal Development» in the SIGMA LLP
- Conducted workshop «Business Etiquette» in the Vostok-Cement LLP
EDUCATION
•MBA in Entrepreneurship (2009- pursuing in 2012), Kingston University, USA (correspondence course)
•B.Sc. Degree in Psychology (1996-1999), Ust-Kamenogorsk, East State Kazakhstan University
•Teacher – psychologist (1991-1995), Ust-Kamenogorsk, Pedagogic College
ADDITIONAL EDUCATION
- Facilitation (16 hours), Moscow (2010)
- Language courses, St Giles International, London England (2009)
- Management Training (24 hours), Institute of Directors, Almaty (2008)
- Modern Technologies of Management «HR Director» (72 hours) Management School, Certificate on advanced training, Moscow (2007)
- Leadership Training (14 hours), Business Consultancy (77 hours) International Festival of Psychotherapy, Almaty, Kazakhstan (2004)
- HR Management, Methods, Motivation and Effective Payment Methods and Approaches (128 hours), European Association of Psychotherapy, Professional Psychotherapy League, Certificate, Moscow (2001-2003)
