WORK EXPERIENCE
January 2010-Present
Freelance (Almaty)
Consulting/audit/certification
Business-trainer. Consultant. Sales Department Manager.
· Building a call-center, Sale of services, development and introduction of online store.
· Sales Department Management.
· Development and adaptation of the original training-programs.
· Field coaching.
· After Training "follow up"
· Negotiations with clients
· Training on the following subjects:
- Basic sales skills
- Sales skills development
- Presentation skills
- SPIN sale technique
- Effective time management
- Targeting and selection
- Features of the hospital sector of the pharmaceutical business
- Working with the key clients
- Consulting services to increase profitability
November 2007—January 2010
Karyera Plus LLP (Career Plus)
Recruiting and training
General Director. Business-trainer.
· Company development and management
· Management of all types of training department activity, organization and provision of trainings, seminars on various subjects.
· Sales department management, planning, reporting.
· Marketing department management, development, business-projects management, marketing analysis.
· Coaching, working in the “field”
· Creation of the original training-programs
· Analysis and research the trends of the pharmaceutical market
· Recruitment, personnel assessment, attestations, creation of the job descriptions, determination of the work criteria and personnel potential, organization of the teambuilding activities.
· “Features of a visit to the pharmacy”, “Pharmacy Merchandising”, "Peculiarities of hospital business", "Development of
sales skills”, " SPIN sales techniques”, “Successful Presentation Skills", "Time Management", "Territory Management",
"Coaching".
· More than 1000 training hours
· More than 400 of the medical representatives were trained
· The organization of large-scale projects for "outsoursing" clients in sales. State personnel-23 people.
January 2007—October 2007
Representation of the Sanofi – Aventis company in Kazakhstan
Medical / Pharmaceuticals
Senior Medical Representative
Coaching
· Medical representatives training
· Sales trainings
· Hospital sales
· Implementation and monitoring of promotions
· Implementation of the program of medical representatives electronic reporting
Participation in the organization of regional meetings
• Participation in conferences, seminars and round table discussions with doctors and pharmacists
• Preparation of product presentations
• Product training for medical representatives and customers
• Participation in marketing projects with distributors and pharmacies
• Working with KOLs and key actors
• Participation in the development of promotional material
• Working with advertising agencies
October 2003—January 2007
Representation of the Sanofi – Aventis company in Kazakhstan
Medical / Pharmaceuticals
Medical Representative
Promotion of range OTC preparations on territory entrusted.
• Working with doctors and pharmacies.
• Development of applications for the purchase from medical facilities.
• Making presentations and round table discussions.
• Participation in conferences.
• Record-keeping
July 2001-November 2002
Colgate Palmolive Company
Medical / Pharmaceuticals
Promoter
· Work on "promo point" according to the employer algorithm.
· Indirect sale of goods in a shop.
EDUCATION
2012
UIB, Management,
MBA
2003
Kazakh National Medical University named after Asfendiyarov.
Pediatrics
Advanced training, courses
2011 - Training for trainers, A. Galunin, Certificate
2010 - Training for trainers, A. Galunin, Certificate
2009 - Training for trainers, Moscow Business School, Certificate
2008 - Training for trainers, Check Point, Certificate
2007 - Attracting and retaining customers, Sanofi-Aventis, Certificate
2006 - Assertive behavior, Sanofi-Aventis, Certificate
2005 - Advanced skills in sales (SPIN sales technique), Sanofi-Aventis
2004 - The development of sales skills, Sanofi-Aventis, Certificate
2004 - Successful presentation kills, Sanofi-Aventis, Certificate
2004 - KazMNU n.a. S.D. Asfendiyarov , Department of Internal Medicine , Doctor - endoscopist
2004 - Time Management, Sanofi-Aventis
2003 - Merchandising at the pharmacy, Sanofi-Aventis, Certificate
2003 - Basic sales skills, Sanofi-Aventis, Certificate