Work experience:
October 2012 — present
Training center
Business-trainer
· Development, organization and providing of training programs
· Writing of regulations and business processes
· Organization and participating in annual conferences (directors, supervisors)
· Personnel attestation
· Participating and development of personnel motivation system
June 2010 — present
Raimbek Bottlers LLP — Food products
Training-manager
· Organization of training system.
· Work with personnel reserve.
· Sales personnel adaptation.
· Training for internal trainer.
· Personnel attestation.
September 2009 — May 2010
Snack Asia LLP — Food products
HR Director/Manager of Training and Development
· Analysis and monitoring of payroll.
· Control of the office administration. FL budget control, communications.
· The audit of working compensation programs of the sales staff.
· Recruiting. Interview.
· Achievements: full support during the merger.
· Area of Responsibility: Kazakhstan, Kyrgyzstan.
· Development and provision of training sessions with the sales department. Provision of skill trainings.
· Diagnosis of training needs (interview, joint pretraining departures);
· Providing of a quarterly evaluation of staff.
· Monitoring the implementation of the internship.
· Provide quarterly reports (report on the internship, report on field trips, a monthly report on the training of staff);
· Control of Supervisors training.
· Field trips. Posttrainings.
· Evaluation of effectiveness of training programs
·
July 2008 — August 2009
Eldorado LLP — Alcohol/tobacco
Business-trainer
· Self-management of the project "Training for Brands of the restaurant chains Company."
· Duration 1 year. The result - a system of knowledge transfer to the staff of restaurant chain about key company brands.
· Development and delivering of training programs, the formation and implementation of competence profile of employees, evaluation of staff.
October 2006 — July 2008
AnaEl Group LLP
Co-founder
· Construction of the system of the Company, attraction of new customers, formation of a common base of customers, customer service.
· The development of additional projects within the company (interviews on Competences, team building, training on the involving skills).
October 2004 — September 2006
Center for career growth RUBIKON LLP,
Training-manager
· Formation of training groups.
· Organization and providing business seminars and training of a wide range, keeping small groups (up to 15 people), delivering training processes and the organization of the training space.
· Coordination of the center work.
March 2000 — March 2004
KEY STAFF Recruitment agency,
Center of professional education SERVICE LLP — Recruitment and training
Recruiter, Teacher
· Internship with further employment.
· Teaching activity in following subjects: Conflictology, Communication Psychology and Management.
EDUCATION:
2006
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Kazakh National Pedagogical University named after Abay, Practical Psychology, Master’s degree
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Additional education
“The art and science of transformational coaching” program in 4 modules
“Consultancy with the using of transactional analysis methods” (second year)