I. Levels of the corporate management structure

·         The spheres of linear managerʹs responsibilities

·         Professional Belbinʹs test, which indicates the roles inside the team 

·         Major roles performed by manager

·         Who is leader? The levels of managerʹs self assessment, which influences the productivity of the department.

     II.  What is necessary in order to manage people?

·         Cycle of management skills (Professional test of 8 types of individuality)

·         Life cycle of organization and employee.

·         Managerʹs basic competencies (practical workout).

     III.   Goal setting and planning.

·         What an employee hears during the goal setting process?

·         Why employees can not achieve the set aims?

·         How to set goals in a right way?

·         How aim differs from job description?

·         SMART- criteria

      IV.   Motivation and stimulation: what affects the desire to work

·         Employeesʹ needs: Maslowʹs hierarchy of needs

·         How to determine whether employee works for you or your competitors?

·         How to determine how the particular employee is oriented?

·         All people are different. Stimulation of employees in accordance with their team roles and individual type of motivation.                                                                                        

      V.   Delegation of responsibilities: opportunities and limitations

·         What can be delegated and what can not?

·         Delegation mistakes

·         Subordinatesʹ resistance during delegation process

    VI.   Personnelʹs work assessment as a management tool