PROFESSIONAL ACTIVITY
· NGO Zerde JSC
“Personal effectiveness”, 2 trainings.
· Zerde Pharma LLP
“How to raise a pharmacy sales leader”, 2 trainings for pharmacy managers.
“Sales training”, 4 trainings, 100 first table pharmacists
“Maintenance service in pharmacy”, 2 trainingsа, 75 first table pharmacists
Coaching for pharmacy chain managers
· Zerde-Fito LLP
“Basics of the medical representative profession”
“Presentations in the work of medical representative”
“Management skills training”
“Strategic Planning of medical representatives”
· “Akpharma Pharmaceutical factory” LLP
“Basics of the medical representative work”, 3 trainings
“Presentations in the work of medical representative”, 2 trainings
“Territory control”
Coaching for managers
§ Masterpharm LLP
Sales training
§ NiK pharm LLP
Sales training
Personal and team coaching
§ “Panda” RIA, representative of pharmaceutical holding in RK
“Medical representative profession. The secrets of mastery”
§ FIC Medical LLP, office in RK
“Strategy planning of medical representative work”
“Effective work with clients”
§ Ladushki confectionery chain
“Sales training”
“Personal effectiveness”
Personal and team coaching
§ “Bayterek”, Kazakh Intellectual School
“Effective work with clients”, 2 trainings
§ Pharmak JSC, office in RK
“Strategy planning of medical representative work”
§ Pension Savings Fund Capital, Bank CenterCredit JSC
“Effective work with clients”, 3 trainings
§ Kazakhtelecom JSC
“Effective work with clients”
§ Aptekaplus LLP
“Strategy planning of medical representative work”
“Presentations in the work of medical representative”
§ Open trainings
“Personal effectiveness”, 9 trainings
“School of Business Communications”, 3 trainings
“Sales training”, 3 trainings
§ 197 clients
WORK EXPERIENCE
2008 – till present «PharmClass», training company
Director-trainer
Program development and seminars conducting for pharmacists
«Sales psychology in pharmacy»,
«Servicing in pharmacy»,
«Effective pharmaceutical manager»
Training of medical representatives
«Introduction to medical sales»,
«Sales skills»,
«Presentation in work of medical representatives»
Conducting trainings for sales specialists in sales companies
«Effective work with clients»
«Presentation in sales»
Conducting open trainings:
«Personal effectiveness»
2008 Akpharma Pharmacological Company
Business development consultant
Obligations:
1. Implementation of coaching into HR structure.
2. Personal and team coaching.
3. Development of employees’ individual strategic development cards.
4. Training for pharmacists, sales representatives and managers.
Achievements:
1. Increasing employees’ work efficiency.
2. Sales growth dynamics.
2004 - 2007 Solvay pharma, representative office in the RK.
Regional manager in South-Kazakhstan, Kyzylorda and Zhambyl regions.
Obligations:
1. Implementation of sales plan.
2. Recruiting, training, and coaching of medical representatives.
3. Development and implementation of the plan for professional growth of employees.
4. Work with key clients on state purchase in LPU.
5. Conducting conferences, round tables, presentations.
6. Conduct sales promotions in drugstores and sales companies.
Achievements :
1. Development of South-Kazakhstani region ab initio.
2. Steady sales growth during 5 years period, including double increase of sales for the last 2 years.
3. Team building from 10 pharmacists, with the highest effectiveness index among Kazakhstani representative offices.
4. Professional growth of employees from pharmacists to sales and marketing managers.
2002 - 2004 GlaxoSmithKline, representative office in the RK.
Medical representative in South-Kazakhstan oblast.
2001-2002 Schering AG, representative office in the RK.
Medical representative in South-Kazakhstan oblast.
2000 - 2001 Schering AG, representative office in the RK.
Medical representative in Shymkent.
PROFESSIONAL SKILLS:
Conducted trainings on sales, negotiations, time management, and communications with clients for medical representatives.
LANGUAGES: English – fluent.
EDUCATION
§ South Kazakhstan State Medical Academy, pharmaceutical department,1989-1994
§ Psychology and Management Academy, Saint-Petersburg, practicing psychologist, 1998-2000
§ «Business planning» training course, SodBi in the RK, 2000
§ Training for trainers, The Choice in association with Pinta Lab, Moscow, 2008
§ HR management, Elitarium, 2009
§ International Erikson University, «Science and Art of transformational couching», Modules 1-3, 2009